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How To Request Waste Credits

Step-by-step guide on submitting a credit request after setting up a project

Migle Labeikyte avatar
Written by Migle Labeikyte
Updated over 3 weeks ago

Now that you have recorded "Receive" and "Deliver" transactions on Empower Tracking, and have set up your project - you are ready to request Waste Credits by uploading required documentation.

Step 1: Access Your Project

  • Navigate to the Waste Credits tab

  • Open the project you created

Step 2: Create a Credit Request

  • Click “Create Credit Request”

  • Choose “Receive” and “Deliver” transactions from your tracking data

⚠️Important:

  • When selecting your "Deliver" transaction, make sure it matches the same material flow you chose for "Receive".

  • If you have multiple "Deliver" transactions in your tracking, double-check that you are selecting the same material as in the "Receive" transaction.

If you are in doubt, you can cross check the transaction ID to ensure it is the right one. You can access your transaction ID on Empower Tracking History by clicking 'Edit' and scrolling down to the bottom of the page.

  • Upload required documentation (based on IOM’s requirements)

  • Complete the checklist and submit the credit request

  • Upload additional documentation (photos, receipts, proof of collection)


⚠️Ensure the file names are clear and relevant

​​Step 3: Review & Submit

  • Check that all required fields are filled in

  • Go through the submission checklist

  • Click “Submit”

    Follow-up:

  • Monitor the request status on your dashboard

  • Respond to any verifier feedback

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