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Add and Edit Users

Engage your team to be part of the platform

Loup G. avatar
Written by Loup G.
Updated over 2 years ago

This page includes how you, as a managing staff of your organization can in Empower Platform;

  • Invite team members from your organization to become users of Empower's tools

  • Edit existing users of Empower's tools from your organization

We recommend that you fully understand how facilities are structured before carrying on with this article.

Each user on the platform is assigned one of the three roles listed below;

  • Organization Manager

    • can access both Empower Platform and Empower Tracking.

    • can change all admin settings for the organization, edit all users within the organization, and access and edit all facilities within the organization.

  • Facility Manager

    • can access both Empower Platform and Empower Tracking.

    • can change the admin panel setting, invite users, access and edit ONLY the facility they manage.

  • Member

    • can only access Empower Tracking for the facilities they belong to.

The below steps show how organization managers can invite and edit new users from their organization (the steps for facility managers are covered at the end).


How to manage Users if you are an Organization Manager

1. Click on "Users" in the left side menu


2. Users of the organization are displayed with their respective access levels


3. To invite a new team member to join the organization on the platform, click "Create a new User"


4. Include the new user's details


5. Select whether they are an organization manager or not


6. If they are not an organization manager, select the facilities they should have access to by clicking "Select a facility for the user"


7. Select the appropriate facilities and click "Done"


8. Decide whether the user is a Facility Manager or Member for the respective facilities


9. Once all details are filled, click "Save and back". An invitation will be sent to the user at the indicated email.


10. You can change the user details at any time later, by clicking on the user


Note that the steps above apply to Organization Managers. Facility Managers have slightly more limited capabilities and can only manage the users included in the facility or facilities they manage under "Facilities", as shown below.

How to manage Users if you are a Facility Manager

1. Click on "Facilities"


2. Choose a facility


3. To add an existing user to the facility, click "Add"


4. To invite a new user to the facility, click "Create a new user"


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